Insights

Some time ago, I was talking to a CEO who told me: “If I go away for a fortnight, I get the feeling that half the decisions are left waiting for me because they can’t agree.” He was referring mainly to his COO and CFO, two experienced, competent executives who were perfectly capable of making decisions. I asked him for an example. The COO wanted to proceed with an investment he considered necessary to ensure sufficient capacity, maintain quality and meet commitments to client

In a recent conversation with an entrepreneur, I became aware of the emotional toll she was experiencing. It was not the first time she had invested energy, time and emotion in an idea. Nor was it the first time she had encountered obstacles, prolonged deadlocks and difficult negotiations that ultimately ended in rejection. And yet, she kept going. I found myself admiring her resilience and what it demands: recovering from disappointment, rebuilding hope and exposing oneself